Frequently Asked Questions

What are the benefits of outsourcing my Digital Marketing?

Oh, where to begin... Firstly TIME is the most important commodity of all and doing your own digital marketing can be extremely time consuming. The second important reason is EXPERIENCE, unless you know what you are doing in the space you can spend excess time, energy and money if you're barking up the wrong tree. It's important to get the best people for the jobs you can't do yourself. Outsourcing to Vizual is a majorly effective way to do this as our team have experience in specific areas of digital marketing to make sure you are getting the best results possible! We're also super fun, love to chat, will pop Champagne on a Friday (okay...or a Tuesday...) and celebrate every success you have as if it were our own!

Do you have a minimum monthly agreement for ongoing clients?

Nope! That's one of the reasons people love us so much! We know that things happen (*cough* COVID-19 *cough*) that are out of our control, so we don't require you to stay 'locked' into anything! In actual fact, the whole 'sign your life away' concept weirds us out! If anything, we will offer time based suggestions for things like when you can expect to see a ROI, or how long you should consider running an advertising campaign for but it's up to you how long you stay with Vizual for! 

I'm based in the United States, can you still help me?

Of course! The majority of Vizual's services can be completed remotely & you may be surprised but 60% of our clients are based outside of our hometown! We are able to offer virtual solutions for your business & complete almost all of our services for you from Australia. For obvious reasons services like photo shoots and video shoots will need to be booked in once the travel restrictions ease! But hit us up when you're ready and we'll be there in a heartbeat (or more like a 16hr flight...)! We may have some announcements coming soon about an international expansion BUT that's skipping ahead a little!

Are you and your team vaccinated against COVID-19?

Hey! This is Liv (Founder of Vizual) and I am fully vaccinated. The team I work with are remote to me, so nine times out of 10 you'll only be dealing with me. However, on the occasions when we have a larger team for things like photo/video shoots we take all the necessary/required precautions to ensure that our staff and our clients are safe and protected. 

Do you offer custom social media packages?

We most certainly do! Our current structure allows for YOU to pick and choose exactly what it is that you need from our menu of services! If you need something ultra specific that isn't listed on our menu, please reach out to us directly and enquire! We'll then put together a quote for you and we can go from there.

Do you provide one-off or ongoing services?

Both! We currently offer a list of services for you to choose from, it's then up to you to decide if you'd like to move forward in an ongoing arrangement! We can accomodate any style of ongoing digital arrangement so if you're not 100% sure what the best option for you is, email us and we can have a chat! N.B. Our Strategy & Design packs are designed as a one time project as they are created to give your business longevity.